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Contact Us


Billy Twang® is backed by the best customer service in the industry. Our representatives can assist you with anything you may need, from customer service to general information. While we are available nearly every day of the year, we are closed in observance of the following national holidays. If you contact us during one of the holidays listed below, we will respond to you on the next available business day:

  • Memorial Day: 5/30
  • Independence Day: 7/4
  • Labor Day: 9/5
  • Columbus Day: 10/10
  • Veterans Day: 11/11
  • Thanksgiving: 11/23 - 11/25
  • Christmas: 12/24 - 12/26
  • New Years: 12/30 - 1/2


We currently do not offer phone support. Please direct your inquiry to  We respond to all inquiries within 24 hours


For news, product giveaways, and all-around fun with our company, we invite you to join us on social media! Here's where you can find Billy Twang® on the social media channels (each is linked directly to our page):


For general correspondence and billing inquiries, please write to us at:

Billy Twang
8605 Santa Monica Blvd.
Suite 78384
Los Angeles, CA 90069